http://thesmithfam.org/blog/2006/01/23/best-support-ever/ Your blog is probably better than mine. Wed, 19 Nov 2008 04:49:26 +0000 http://wordpress.org/?v=2.6.3 http://thesmithfam.org/blog/2006/01/23/best-support-ever/#comment-559 Randall Smith Sun, 23 Jul 2006 15:45:45 +0000 http://thesmithfam.org/blog/?p=12#comment-559 Good on Apple! I am glad that they made the product return easy. Their forms and process for new product rebates are a little harder. I am sure that they want to discourage fraud while disseminating hundreds of dollars on a computer purchase, but they also achieve the collateral benefit of not having to pay everyone who buys a new computer. Otherwise, why not just take the discount at the point of purchase? Good on Apple! I am glad that they made the product return easy. Their forms and process for new product rebates are a little harder. I am sure that they want to discourage fraud while disseminating hundreds of dollars on a computer purchase, but they also achieve the collateral benefit of not having to pay everyone who buys a new computer. Otherwise, why not just take the discount at the point of purchase?

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